Terms and Conditions

1. Introduction
Welcome to Zibi Photo (“Company,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our services, including photo printing, film processing, archiving, wedding and school photography, and print services for individuals, businesses, and resellers.

By accessing or using our services, you agree to abide by these Terms. If you do not agree, please refrain from using our services.

2. Services Provided
Our services include but are not limited to:

• Photo printing and archiving
• Film processing (color and black & white)
• Wedding and school photography services
• General printing services for individuals, businesses, and resellers

We reserve the right to modify or discontinue services without prior notice.

3. Orders and Payments

• Orders can be placed online, in-store, or via email/phone (where applicable).
• Payments must be made in full before services are rendered.
• We accept major credit/debit cards, cash, and other approved payment methods.
• All sales are final, except in cases of defects or service errors as outlined in our refund policy.

4. Turnaround Time & Delivery

• Processing times may vary depending on the service requested.
• We strive to meet estimated delivery times, but delays may occur.
• Customers are responsible for providing accurate shipping or pickup details.

5. Returns, Refunds, and Complaints

• Refunds or reprints may be issued for defective products or processing errors.
• Claims must be made within [X] days of receiving the product.
• We are not responsible for customer errors in submitted files (e.g., incorrect cropping, low resolution).

6. User Content & Intellectual Property

• Customers retain ownership of their uploaded images but grant us a license to use them for fulfilling orders.
• We are not responsible for copyright violations related to images provided by customers.
• Unauthorized reproduction or distribution of our proprietary content is prohibited.

7. Privacy & Communications

• By providing your email and phone number, you consent to receive service-related communications.
• Consent for promotional, informational, and marketing messages is obtained through explicit opt-in methods, such as checking a box on a web form located https://zibi.us/opt-in, signing up in-store, or responding affirmatively to an opt-in request via SMS.
• Users may receive messages including promotional, informational, and marketing content.
• Message frequency may vary, but users can expect messages on a periodic basis (e.g., weekly or as needed).
• Message and data rates may apply.
• To stop receiving messages, text STOP to [shortcode]. For assistance, text HELP.

For more information, please review our Privacy Policy at http://www.zibi.us/privacy.

8. Limitation of Liability

• We are not liable for lost, damaged, or delayed materials beyond our control.
• Maximum liability is limited to the cost of the affected service.

9. Amendments
We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of any changes.